Privacy Policy



At Foot Locker we are committed to protecting your privacy. The Foot Locker website (“site”) is a UK based website and takes reasonable care to comply with the requirements of the United Kingdom Data Protection Legislation. Foot Locker is registered with the UK Data Protection authorities under the number Z1250772.

By placing your order, you agree and understand that we may store, process and use data collected from our website. Please note that we may also share and disclose such data globally within the Foot Locker group of companies, including companies based in the US. Foot Locker, Inc. and its controlled US subsidiaries are participants in the Safe Harbor program developed by the US Department of Commerce. The Foot Locker legal entities have certified that they adhere to the Safe Harbor Privacy Principles agreed upon by the US and the EU.

What information do we collect? How do we use it?
The information we learn from customers helps us to personalize and continually improve your shopping experience at Foot Locker. We use the information to handle orders, deliver products, process payments, communicate with you, prevent or detect fraud or abuses. Moreover, we will share some of the information with carefully selected third parties who will assist us for certain services such as technical, logistical or other functions. Other services provided by third party companies may include processing of credit/debit card payments, deliveries, providing customer services and marketing assistance.

In proceeding with your online order, you agree that both your details and those of the delivery name and address may be checked using third parties such as credit agencies.

We may also ask specific additional information when you enter a contest or other promotional feature on our website.

If you would like, you can also fill out a customer profile. While not required, information obtained from the customer profile questions helps us to learn more about our customers and is used to improve our customers’ shopping experience with us. You can choose not to provide certain information but then you might not be able to take advantage of many of our features and benefits. In addition, if you choose to opt in, it will be used to send you e-mail updates about new product releases, Foot Locker newsletters, upcoming sales, contests, promotions, events and other Foot Locker initiatives. We may also send you personalized marketing materials and e-mail and sms communications. If at any time you would wish us to stop contacting you, then simply change your agreement preferences under the “My Profile” option. We may share personal information with our website hosting partners, and other parties who assist us in operating our website or conducting Foot Locker business, so long as those outside parties agree to keep the information confidential. We may release your personal information to comply with the law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may use your information for statistical purposes.

Payment information
When you place an order for goods, personal data provided by you can be transferred to a payment provider (e.g., Bibit), acting as data processor for such data. Such data are only processed by the payment provider in order to process your payment instruction. Your personal data will not be provided to third parties other than the Financial Institutions for the chosen payment method.

We will not sell information about you as an individual or your personal usage of the site.

How does Foot Locker protect customer information? Security of information
Foot Locker has security measures in place to protect against the loss, misuse or alteration of the information you provide. We encrypt your personal information, including your credit card number, when transmitting over the internet, using SSL. Secure Server Certification Authority RSA Data Security Inc. US and a VeriSign SSL (Secure Socket Layer), to safeguard your Internet transactions. VeriSign, Inc. is a leading provider of Public Key Infrastructure and digital certificate solutions used by enterprises, websites and consumers to conduct secure communications and transactions over the Internet and private networks. Browsers that allow for SSL Technology Ordering from our website require the use of an SSL-compliant browser, such as Netscape 4.0 or later; Microsoft Internet Explorer 5.0 or later; 5.0 AOL client for PCs; or the 5.0 AOL client for Macs. You will not be able to use [Secure Mode] if you have an older version of an Internet browser that does not support secure transactions, of if your computer is located on a local area network (LAN) that uses a firewall that prohibits secure transactions. If [Secure Mode] is not possible, please select one of our off-line options to place your order

Cookies
In addition to the information, which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the site can use to recognize repeat users and allow us to observe behavior and compile aggregate data in order to improve the site for you. Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select, so that we can provide you with focused information each time you visit our website. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this will limit the service that we are able to provide to you.

Your consent
We reserve the right to amend, modify or change at any time and for any reason, our privacy policy and this privacy notice. In any such event, we will post the revised Policy on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Children
Foot Locker is concerned about the safety of children when they use the internet.

We do not specifically collect information about children. We believe that children should get their parent’s consent before giving out personal information. If you are concerned about your child’s use of Footlocker.eu, we encourage you to use web-filtering technology to supervise your child’s access to the site.

By registering on this website, you agree we may collect and use data as set out in this Privacy Policy and the General terms & Conditions

Updating Information/Your Account
In order to change or modify information previously provided by you, please choose go the Footlocker.eu site, log into your profile, and update your information using the options provided.

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password.

Access Right
You have a right to access the personal information held about you. To obtain a copy of this, please contact Customer Service at 0800 331 6062 or send us an e-mail at questions@footlocker.eu. We may charge a small fee towards the cost of administering any request you make.

Option to Opt-out
At all times, you have the option of "opting out" of receiving future e-mail updates by sending us an e-mail with "unsubscribe" in the subject line at questions@footlocker.eu, you may call customer service at 0800 331 6062, or you may unsubscribe by logging into your profile online and clicking on the unsubscribe button.

Tell us what you think
Foot Locker welcomes your questions and comments about privacy. Please contact us via e-mail at questions@footlocker.eu

External Links
We may provide links to other sites, which will not be governed by this Privacy Policy. These sites may have their own privacy policies, which you should review before visiting them. We are not responsible for the privacy practices or content of such other websites. The terms and conditions herein do not apply to any such linked websites. Foot Locker does not endorse any linked websites, or the information, materials, products or services that are contained in or accessible through such linked websites. Foot Locker disclaims all warranties, express or implied, with respect to the information, materials, products and services that are contained in or accessible through linked websites, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose or non-infringement. You acknowledge and agree that Foot Locker is not responsible for the content, accuracy, legality, decency, copyright compliance, privacy practices, security or any other aspects of any such linked websites, and that the access or use of any such linked websites is solely at your own risk, and you hereby waive any and all claims against Foot Locker with respect to such linked websites.